Service
Shipping Policy
When choosing to buy the product lines of Intech Vietnam Sheet Metal, customers can be supported with shipping in certain cases.
1. SCOPE OF APPLICATION:
- All customers buy products at the Website or customers come directly to see and buy products at the company.
2. FORM OF APPLICATION:
2.1. Free delivery :
Free delivery within the inner districts of Hanoi – applied to orders of 100,000,000 VND or more.
2.2 . Delivery charge:
- In addition to the case of free delivery above, the remaining cases will be charged for delivery according to the shipping fee table of the 3rd carrier or according to the company's fee table. This cost will be notified and confirmed by the company with you before you make the payment and the company proceeds to send the goods.
3. DELIVERY TIME:
- Delivery time will be from 2-6 days depending on the shipping distance.
- In some objective cases, the Company may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, vehicle breakdown on the way of delivery, problems during export. row.
- In the meantime, if you have any questions about shipping information, please contact our hotline for help.
4. RESPONSIBILITY FOR SHIPPING GOODS.
- The company will be responsible for the goods and risks such as loss or damage of the goods during the transportation from our warehouse to you.
- You are responsible for checking the goods upon receipt. When detecting damaged, scratched, broken, dented, or wrong goods, sign to confirm the condition of the goods with the delivery staff and immediately notify the Customer Care Department at our hotline number. Company.
- After you have signed to receive the goods without making any notes or comments about the goods. The company is not responsible for the return requests for damage, scratches, broken, dented, wrong goods, ... from customers later.
- If the shipping service is designated and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation of the goods from the company's warehouse. to the customer. Customer will be responsible for freight and related loss.
5. OTHER CONDITIONS
- The company only delivers the goods to the correct recipient that the customer has registered when purchasing. During the delivery process, if there is an unclear change of recipient, we have the right to refuse delivery and ask the customer to pick up the goods at the company's sales location.
- If the delivery address is not clear, is located in a corner, or in dangerous places, mountainous areas, difficult means of transportation, we have the right to refuse to transport, deliver and deliver the goods. live.
- In case of force majeure, due to natural disaster, flood, damaged ferry bridge ..., we are not responsible for compensation for damage arising from delivery of goods on time or failure to transport goods to the destination. as agreed with the customer.
- In case we have shipped the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the customer must bear the shipping costs in accordance with the provisions of the law. company.
- For heavy and bulky products that need to be transported to the floor without an elevator, ask customers to assist in the delivery.
- During special days or Festivals due to limited general traffic policy (no roads for some vehicles...) delivery time may change, We will call customers to Agree on delivery time.
- All customers buy products at the Website or customers come directly to see and buy products at the company.
2. FORM OF APPLICATION:
2.1. Free delivery :
Free delivery within the inner districts of Hanoi – applied to orders of 100,000,000 VND or more.
2.2 . Delivery charge:
- In addition to the case of free delivery above, the remaining cases will be charged for delivery according to the shipping fee table of the 3rd carrier or according to the company's fee table. This cost will be notified and confirmed by the company with you before you make the payment and the company proceeds to send the goods.
3. DELIVERY TIME:
- Delivery time will be from 2-6 days depending on the shipping distance.
- In some objective cases, the Company may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, vehicle breakdown on the way of delivery, problems during export. row.
- In the meantime, if you have any questions about shipping information, please contact our hotline for help.
4. RESPONSIBILITY FOR SHIPPING GOODS.
- The company will be responsible for the goods and risks such as loss or damage of the goods during the transportation from our warehouse to you.
- You are responsible for checking the goods upon receipt. When detecting damaged, scratched, broken, dented, or wrong goods, sign to confirm the condition of the goods with the delivery staff and immediately notify the Customer Care Department at our hotline number. Company.
- After you have signed to receive the goods without making any notes or comments about the goods. The company is not responsible for the return requests for damage, scratches, broken, dented, wrong goods, ... from customers later.
- If the shipping service is designated and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation of the goods from the company's warehouse. to the customer. Customer will be responsible for freight and related loss.
5. OTHER CONDITIONS
- The company only delivers the goods to the correct recipient that the customer has registered when purchasing. During the delivery process, if there is an unclear change of recipient, we have the right to refuse delivery and ask the customer to pick up the goods at the company's sales location.
- If the delivery address is not clear, is located in a corner, or in dangerous places, mountainous areas, difficult means of transportation, we have the right to refuse to transport, deliver and deliver the goods. live.
- In case of force majeure, due to natural disaster, flood, damaged ferry bridge ..., we are not responsible for compensation for damage arising from delivery of goods on time or failure to transport goods to the destination. as agreed with the customer.
- In case we have shipped the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the customer must bear the shipping costs in accordance with the provisions of the law. company.
- For heavy and bulky products that need to be transported to the floor without an elevator, ask customers to assist in the delivery.
- During special days or Festivals due to limited general traffic policy (no roads for some vehicles...) delivery time may change, We will call customers to Agree on delivery time.
